We'll find answers to the questions


  • Plan:  how do you engage customers across many ecosystems and engage consumer mindsets?
  • Acquire: how do you deliver pleasures and experiences more aligned to appeal to new customers?
  • Activate: how do you create customer loyalty and advocacy and tap into customer mindsets?
  • Retain: how do you build customer life-cycle and ROI/lifetime value and maintain innovation?
  • Research: how do you market-size opportunity, build intelligence & insights and action them?

Fill the gap you have in any Commercial, Marketing, Customer, Digital or BI business function.

Knowledge Gap as a trusted project management team can also manage your projects and engage co-operative partners to deliver data, digital, design, promotional, call centre, mystery shopper, research and many more services.  

Customer First

Customers are different humans, find out how to put each customer community first